See Frequently Asked Question
1. What types of insurance do you offer?
We provide a wide range of insurance solutions including life, health, motor, home, business, liability, oil & gas, marine, and aviation insurance.
2. Why should I use an insurance broker instead of going directly to an insurer?
As brokers, we work for you—not the insurer. We compare multiple policies, negotiate the best terms, and provide expert advice to ensure you get the most suitable and affordable cover.
3. How do I request a quote?
You can request a quote online through our website, by email, or by visiting our office. Simply provide your basic details and the type of insurance cover you need, and our team will respond promptly.
4. Do I have to pay for your brokerage services?
No, our services are free to clients. We earn a commission from insurers when policies are placed, so you enjoy our professional expertise at no additional cost.
5. How long does it take to get insured?
Depending on the type of cover, you can get a policy issued within 24–48 hours once all required information and documents are provided.
6. What happens if I need to make a claim?
Our claims team will guide you through the entire process—helping you gather documents, liaising with the insurer, and ensuring timely settlement of your claims.
7. Can I review or change my policy after purchase?
Yes. We conduct annual reviews and can also adjust your policy anytime your personal or business needs change.
8. Do you provide insurance for businesses?
Absolutely. We offer tailored business insurance solutions including property, liability, business interruption, employee benefits, marine, and industry-specific covers.
9. What makes Giant Strides Insurance Brokers different from others?
We combine industry expertise, personalised service, and strong insurer relationships to deliver superior value. Our focus is on protecting your assets and exceeding your expectations.
10. How can I contact you for assistance?
You can reach us by phone, email, or through our website contact form. Our customer service team is available to provide prompt and reliable support.